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1098 Tele Helpline Model

CHILDLINE stands for a friendly ‘didi’ or a sympathetic ‘bhaiya’ who is always there for vulnerable children 24 hours of the day, 365 days of the year. 17 million calls as off Dec. 2009 , 3 million children, 83 cities, 12 years.

A phone number that spells hope for millions of children across India, CHILDLINE is India’s first 24-hour, free, emergency phone service for children in need of aid and assistance. Whether you are a concerned adult or a child, you can dial 1098, the toll free number to access its services. It not only respond to the emergency needs of children but also link them to services for their long-term care and rehabilitation. It has, to date, reached out to over three million children across the nation through such calls.

CHILDLINE is a platform bringing together the Ministry for Women & Child Development, Government of India, Department of Telecommunications, street and community youth, non-profit organisations, academic institutions, the corporate sector and concerned individuals.

It works for the protection of the rights of all children in general. But its special focus is on all children in need of care and protection, especially the more vulnerable sections of the society.